QA Rapid Analysis

Most organizations think they are scoring the right behaviors in their QA program, but the behaviors usually don’t correlate to the organization’s success metrics.

Only 2 of 10 QA programs are measuring the “right” behaviors that are meaningful to the organization’s objectives – QA Audit by Weber Associates

 


QA Rapid Analysis Ties Behaviors to Your KPI's

We conduct a rapid analysis of your QA Behavioral data to identify if the QA behaviors bear a strong relationship to your key performance indicators (KPIs) by:

  • Measuring how strongly your behaviors correlate to your KPIs
  • Benchmarking against other companies in your industry and beyond
  • Analyzing why some behaviors may not be correlated to your KPIs


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