The Power of AI in Customer Support: Empowering Employees Instead of Reducing Them
In today's fast-paced business environment, customer support plays a crucial role in shaping customer satisfaction and loyalty. With the rise ...
Market Segmentation in B2B Industries: Tailoring Messaging for Success
In the dynamic landscape of industries with a business-to-business focus, especially within Fortune 500 companies, effective market segmentation is not ...
Changing the Narrative: Improving Customer Experience in the Telecom Industry
In an era where communication is a constant in most peoples’ lives, the telecom industry plays a pivotal role in ...
The Crucial Role of Post-Sale Customer Service in B2B Client Retention
In the realm of business-to-business relationships, the journey doesn't end when the deal is closed. In fact, it's just the ...
Key to Content Success: Content Elasticity
Content is King We’re all familiar with the now commonplace observation (almost cliché) that “content is king,” a phrase coined ...
Is Sales and Marketing Alignment That Important?
I recently read a case study by SuperOffice that shared how it aligned its sales and marketing teams to increase ...
5 Writing Traps to Avoid
Most copywriters can find ways to improve a first draft or the source materials they’re provided with, but what are ...
How to Improve Your Presentation Format
Here at Weber Associates, we know that formatting information into a presentation is an important skill to have. Research has ...
The Dos and Don’ts of Infographics
A strong infographic can increase organic traffic to your site and help win over that big potential client. By nature, ...
Bringing Your Sales Interactions Into the Future
At Weber Associates, we know that an existing process that seems to be working may not necessarily be as up ...
A Shoulder-to-Shoulder Approach to Sales
According to HubSpot research, only 3% of buyers consider sales representatives trustworthy.* That’s quite a startling statistic. Though consumers should ...
Building Trust with Case Studies
In B2B scenarios, there are many different ways a company can market their products and services, but the traditional benefit-driven ...
Calculating ROI on Technological Investments: More than a Simple Equation
With 44% of businesses planning to increase their technology spending in 20201, investing in new technology is an absolute must ...
Nailing the Omni-Channel Experience in Complex Sales Environments
“Customers don’t think in channels, but businesses do.” – Thunderhead Since the Internet became a thing, it has been the ...
Next-Generation Sales Enablement
Enabling Customers To Make Smart Decisions: Next-Generation Sales Enablement Buyers today have more information at their fingertips than ever before ...
Five Must-Haves to Make Your Next Executive Presentation Shine
“True genius is making it as simple as possible… and no simpler” – Albert Einstein What happened to presentation styles ...
Show, Don’t Tell: Make Your RFP Responses do the Heavy Lifting
This post is in addition to the 9 Drivers to RFP Response Success series. To start from the beginning, visit ...
Packing Parachutes for Go-To-Market Sales Success
As trends continue to emerge linking smart data with smart people, we are more connected to – and by – ...
Stop Competing On Price
5 ways to rise above commoditization. Obviously, price plays an important role in how current and potential clients or customers ...
5 Sales & Marketing Principles to Overcome Market Challenges
Your marketing team is generating awareness and interest in your product or service, up to the point where sales enters ...
Digital Recruiter is THE Tool
It’s a feeling. The vibe. The atmosphere. The sense of opportunity—of what could be. It’s a vision of their dreams ...
7 Reasons To Use A Mobile Sales Kit
By equipping your salespeople with a tablet-optimized sales kit, fully loaded with presentations, calculators, and videos, you and your sales ...
The Power of Empathy
If you want to get someone to do something, you have to first get them to think it’s a good ...
Succeeding in B2B Relationship-Selling Without Sacrificing Your Brand (or Yourself)
You’ve built a great product or service with a compelling value proposition, a brilliant go-to-market strategy and a ready-and-willing frontline ...
Attention Sales Managers : You Don’t Have to be an Expert to Coach your Team
Tiger Woods has a coach. Michael Jordan routinely lists coaches Dean Smith and Phil Jackson as two of the most ...